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jbobst asked on

Remote Control options for computers

I do some moonlighting on the side for basic computer repair.  I find that about once a month (maybe twice a month) I have a need to be able to remotely connect to someone's computer and see and control their desktop.  I looked into the Citrix GoToMeeting product, and they told me about their GoToAssist product, but it cost $69 a month.  They offered me a 30% discount, but even then it's just under $50 a month, and that is a little steep for me right now.  Are there any pay as you go options, or any other less expensive options out there?  I was hoping to find some sort of $9.99 a month plan for just basic remote control via the internet type of thing.  Thanks for any advice.
Remote AccessFile Sharing Software

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JayPhillips82

8/22/2022 - Mon
JayPhillips82

You can try Team Viewer. It is free for private use. You have complete control over the remote computer. You can also set up the remote computer so you can access it without anyone being there. I use it with my family's computers that aren't so close to me.
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net-fusion

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JayPhillips82

Another free option if it is only 1 computer you are connecting to is enable RDP on the computer (if possible; meaning it's not a home edition version of windows) and set up port forwarding on the router.
ASKER
jbobst

I do have a client that I did setup port forwarding and remote desktop, but most of the time it is just a one time thing with a new client.  I don't mind paying for something, and probably actually prefer to pay for it.  It's just that the GoToAssist by Citrix was too much money.  I'll check into the other options mentioned.

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