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JayPhillips82Flag for United States of America asked on

iTunes 11 not installing on Windows 8 Pro

iTunes error
Hello. I am trying to install iTunes on my Windows 8 machine and I get this error everytime. I have ran as admin, uninstalled and reinstalled. Tried under a different profile. I'm trying to avoid re-installing Windows.

Has anyone else ran into this issue?

If pic doesn't display, see attachment.

Thanks.
Microsoft Legacy OSApple Software

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Last Comment
aadih

8/22/2022 - Mon
John

I could get it to install, but it would "Stop working" on iTunes startup. I got rid of it.

Try a complete uninstall of iTunes.  Uninstall in the following order:

iTunes
Quick Time
Apple Support Update
Apple Mobile Devices Update
Bonjour
Apple Application Support

Now restart the computer.

Download iTunes V11.0.5.5 and try to install it.

Does that work?   The steps above are commonly available from the Apple Support Site.

.... Thinkpads_User
Emmanuel Adebayo

Hi,

It seem there is problem with the installer you are using.

What version of OS are you running?, is it 32 or 64 bit, you will need to download the corresponding version of itune.

Regards
aadih

Did you download the 64 bit version (for your 64 bit machine)?
Your help has saved me hundreds of hours of internet surfing.
fblack61
John

If you get iTunes from the Apple site, it will detect your operating system correctly. If you got iTunes from another computer or another person, then the post above may well apply.

... Thinkpads_User
ASKER
JayPhillips82

I have 64 bit OS, and 64 bit installer. Got installer directly from Apple's website. Also tried installing via Apple software update.
John

Please follow the steps in my first post in order (apparently order is important)

... Thinkpads_User
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aadih

JayPhillips82: Great. It does not hurt to check. :-)

Now, try thinkpads_user's suggestion.
ASKER
JayPhillips82

I have tried thinkpads_user's suggestion and unfortunately, that did not work either. I think I will just wait until the final release of 8.1 comes out. It works great on the preview. I'll either use iTunes on my Windows 7 machine or see if I can use it through remote apps.

Unless anyone comes up with a 100% working resolution.

Thanks for the suggestions.
ASKER CERTIFIED SOLUTION
John

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ASKER
JayPhillips82

I would have to agree. Thanks for your help.
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rwheeler23
John

@JayPhillips82 - Thanks and I was happy to provide as much information as I could.

... Thinkpads_User
aadih

FWIW,  iTunes v11 installs without any problems on Windows 8 (64 bit) here.

[Any hints from the event manager?]