Hello EE -
I'm sharing office space with another business, which recently were upsold a new service contract with their ISP. This new contract included the replacement of the ISP's premise router.
Since the new router was installed, I'm unable to connect our wireless printer (an HP OfficeJet Pro 8600). The printer "sees" the available network and shows the correct SSID, but after I enter the passphrase, the printer can't connect. The router is offering DHCP addresses, and I'm able to connect client PCs via wireless to this same router, but not the printer. The router is using WPA2 with AES, and the printer docs state that both WPA and WPA2 are supported. HP's tech support says only WPA is supported.
Since we are sharing internet services with this router, and all other systems are able to connect, I'm not inclined to revert to WPA security on the ISP router.
I'm wondering if this wireless issue can be resolved by adding a second SOHO router with WPA security enabled, using this to connect to the problem printer, and link it to the existing router which provides internet service to both businesses?
If yes, how to go about it?
Thanks in advance for any help you can provide.