troubleshooting Question

XP Virtual Machine Browser & Skype Not Connecting to Network or Internet

Avatar of Jerry L
Jerry LFlag for United States of America asked on
Windows XPInternet ProtocolsVMware
12 Comments1 Solution1182 ViewsLast Modified:
Metal: Windows 7
Virtual Machine: Windows XP
VMware Player
Netgear Router
Anti-Virus: Avast & Malwarebytes

PROBLEM
1. Windows Explorer (file manager) cannot connect to the local area network.
2. Internet Explorer, Firefox, and Skype cannot connect to the internet.

BACKGROUND
This virtual machine was fully connected 24 hours ago.
I ran a Malwarebytes scan and removed a bunch of "Sweet Packs" malware from registry.
When I ping the virtual machine from the metal machine, it receives all packets.
I can ping the virtual machine from a cmd window in the virtual machine, and it's all good.
Windows firewall is turned "Off".
Avast Virus scanner "Off".

QUESTION

Please guide me on how to diagnose and restore my connectivity.
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