troubleshooting Question

Cant view existing Reports

Avatar of Jeffrey Coachman
Jeffrey CoachmanFlag for United States of America asked on
Crystal Reports
6 Comments1 Solution292 ViewsLast Modified:

I have one user only who cannot open any of their existing reports...

More info.
The user can open the report and see it in design view, but as soon as they try to preview it (or refresh it), ...It just hangs
This is for all of the reports in their own network folder (we tried about 10 varied reports of different complexity and a wide rang of dates)

If they move the report to a shared Network folder, then use another person's machine, then they can view the report.

The kicker is that the user can create and view New reports.

The odd thing is that they claim that this issue started being intermittent about two weeks ago.

Any Ideas?

I am on my way to see them now and will see if I can get any more info if you need it...


Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 6 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros