troubleshooting Question

Cant view existing Reports

Avatar of Jeffrey Coachman
Jeffrey CoachmanFlag for United States of America asked on
Crystal Reports
6 Comments1 Solution292 ViewsLast Modified:
Hello,

I have one user only who cannot open any of their existing reports...

More info.
The user can open the report and see it in design view, but as soon as they try to preview it (or refresh it), ...It just hangs
This is for all of the reports in their own network folder (we tried about 10 varied reports of different complexity and a wide rang of dates)

If they move the report to a shared Network folder, then use another person's machine, then they can view the report.

The kicker is that the user can create and view New reports.

The odd thing is that they claim that this issue started being intermittent about two weeks ago.

Any Ideas?

I am on my way to see them now and will see if I can get any more info if you need it...

Thanks!

JeffCoachman
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