Alessandro Carvalho
asked on
Asking to install flash player all the time.
Hello , every time when i try acces any website, appears a menssagem " you need install flash player".
But i have flash player already installed, the site behind this box with this mensage , dont appears, and i have another option , only clik on install.
this problems happens on , mozilla, ie , chrome
i cant see any webpage because this problem, i hope you guys can help me!
Thanks!
But i have flash player already installed, the site behind this box with this mensage , dont appears, and i have another option , only clik on install.
this problems happens on , mozilla, ie , chrome
i cant see any webpage because this problem, i hope you guys can help me!
Thanks!
ASKER
Thanks for answer.
Ok , i will try , but im not sure. some webpages work normal.
for example , i can see videos on youtube and use facebook and make search on google.
the others sites isnt working.
i think is really a malware
Ok , i will try , but im not sure. some webpages work normal.
for example , i can see videos on youtube and use facebook and make search on google.
the others sites isnt working.
i think is really a malware
Hi,
I am pretty sure it is Flash corruption, had the same problems and fixed it this way.
Please have a try, you can break it :)
I am pretty sure it is Flash corruption, had the same problems and fixed it this way.
Please have a try, you can break it :)
ASKER
ok, i will.
when i click ok the message appears the option to make a download of a file extension cpl.
when i click ok the message appears the option to make a download of a file extension cpl.
amcarvalho_
What is the name of the .cpl file?
Perhaps show us a screenshot of that message.
What is the name of the .cpl file?
Perhaps show us a screenshot of that message.
ASKER
Sorry , :/
i dont remember the name, i will post the screenshot.
i dont remember the name, i will post the screenshot.
ASKER CERTIFIED SOLUTION
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Your instance of Flash is corrupted IMHO.
Download the adobe uninstaller here en follow the instructions.
Reboot your computer once finished and install a fresh one from www.adobe.com
HTH