Avatar of Alessandro Carvalho
Alessandro CarvalhoFlag for Brazil asked on

Asking to install flash player all the time.

Hello , every time when i try acces any website, appears a menssagem " you need install flash player".

But i have flash player already installed, the site behind this box with this mensage , dont appears, and i have another option , only clik on install.

this problems happens on  , mozilla, ie , chrome

i cant see any webpage because this problem, i hope you guys can help me!

Thanks!
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Last Comment
Sudeep Sharma

8/22/2022 - Mon
Patrick Bogers

Hi,

Your instance of Flash is corrupted IMHO.
Download the adobe uninstaller here en follow the instructions.

Reboot your computer once finished and install a fresh one from www.adobe.com

HTH
ASKER
Alessandro Carvalho

Thanks for answer.

Ok , i will try  , but im not sure. some  webpages  work normal.
for example , i can see videos on youtube and use facebook and make search on google.

the others sites isnt working.

i think  is really a malware
Patrick Bogers

Hi,

I am pretty sure it is Flash corruption, had the same problems and fixed it this way.
Please have a try, you can break it :)
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ASKER
Alessandro Carvalho

ok, i will.

when i click ok the message appears the option to make a download of a file extension cpl.
jcimarron

amcarvalho_
What is the name of the .cpl file?
Perhaps show us a screenshot of that message.
ASKER
Alessandro Carvalho

Sorry ,  :/

i dont remember the name, i will post the screenshot.
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Sudeep Sharma

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