to send archived Sent items in a new mail message

The problem in a nutshell…
We have an employee here that would like to send archived Sent items in a new mail message.  She is not able to drag-and-drop because of her screen limitations while working from home so she is limited to one screen and not two.
What she is doing is starting a new mail compose window and then selecting ‘Attach Item’ from the Message options –
Now she navigates to her archived ‘Sent’ items (not the regular ‘Sent’ folder) to locate the messages she’d like to add –
 This is where the problem lies.  She would like to locate messages based on who was sent the item, but it only lets you see that they are ‘From’ her.  
In the above example on my laptop, they’re all from me, she sees the same thing with her name in the ‘From’ field.
There is no way that we can see to sort this field by recipients (‘To’) and the software doesn’t allow you to add a ‘To’ column to sort that way.  
She swears that there is a way to do this but we can’t figure this out.
* You CAN do this from the live Sent items folder, however, because it is not part of the archive, I’m guessing.  This isn’t the case for her; she needs to be able to sort from the archive folders and not the live Inbox Sent items list.


Clear as mud, right?  ¿
LVL 1
Dennis MillerAsked:
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Dennis MillerAuthor Commented:
This is office 2010 and windows 7
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jcimarronCommented:
millerdog --
Forgive me but I am not too clear.
However, she can see two screens on one monitor if that would help.  No different than if she had two monitors, but of course smaller.
Right click the Taskbar area and choose "Show Windows side by side".
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Lionel MMSmall Business IT ConsultantCommented:
Even in the Archive folder you can add a column by right clicking on any column heading them choosing "field chooser" then find the "To" -- do this by selecting "all contacts fields" and then finding to and add that to the columns--you can then see who you sent it to, even in the Archive folder.
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Dennis MillerAuthor Commented:
I will try this Tuesday morning when I get in. Yes windows 7 and office 2010
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Dennis MillerAuthor Commented:
This did not work either. I am having him now create a new profile to see if thisd cleans it up. I will let you know today.
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jcimarronCommented:
millerdog--
"This did not work either"
To which suggestion are you referring?
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Dennis MillerAuthor Commented:
all suggestions. I have told him to try to create a new profile to see aht happens and to back up his entire mail folder with all PST's to be safe.
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Dennis MillerAuthor Commented:
Unloess he a has a windows profile that is corrupt, but I am hoping the new profile may be the answer. He will keep the old profile in case he has to go back but try creating a new one first.
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Lionel MMSmall Business IT ConsultantCommented:
Did you try this yourself or are you relying on what they user is conveying to you--this is definitely possible in ALL versions of Office (actually I haven't tried in 2013)
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Dennis MillerAuthor Commented:
The user is remote and the admin is feeding me back info. I would love to haveit in my hands and better see what they are missing. If the new profiule does nopt change it, I will have him bring it to me. Thanks. I agree. it should all work.
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Lionel MMSmall Business IT ConsultantCommented:
You can use remote desktop or a free trial of logmein.com to logon to the PC and see what is going on.
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Dennis MillerAuthor Commented:
The user is outr right now. I have tried to get back.
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Dennis MillerAuthor Commented:
Apparently the admin never did this part and after he finally did what you asked and not tell me he did and it did not work, it now works fine after your suggestion. Thanks.
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