troubleshooting Question

Unable to Restore Windows to Earlier Time

Avatar of Rayshka
Rayshka asked on
Windows 7
5 Comments1 Solution313 ViewsLast Modified:
Hi,

I have recently needed to restore my Windows 7 to an earlier restore point. However, windows goes through all the processes including rebooting windows and at the last point after I log on it reports "system restore did not complete successfully........." Windows goes on to say "System Restore could not access a file. This is probably because an anti-virus program is running on the computer. Temporarily disable your anti-virus program and retry system restore."

I have tried the restore after disabling AVG but the same message appears.

Have you any other ideas of how the restore can be executed successfully?

Regards
Ray
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