Avatar of abacus41
abacus41 asked on

dns issue

For an out of town client
Client has a website that I host at his full domain and also a LMS that uses a subdomain and that is hosted elsewhere.

I can see both sites at full domains but in the clients home he can't see either

He can get to both sites via IP address, and can publish to the full domain version that I host using the IP address in Dreamweaver

If he goes through a cloaking site he can see the sites at the full domains

I checked my hosting to see if the clients IP is blocked - but no, I don't know on the LMS version but have my doubts

Both sites are long standing and the issues only started this week

Domain is at GoDaddy

When client does domain traceroute to my server it works fine.

Client has a modem provided by his IPS and then a wifi router - he replaced the router to see if that would help

ISP has remotely re-set the modem.

Client has cleaned cache on computer and power cycled the modem and router

I have suggested he ask his ISP for new IP, any other thoughts?

Regards,

David
DNS

Avatar of undefined
Last Comment
abacus41

8/22/2022 - Mon
SOLUTION
Steven Carnahan

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER
abacus41

Never thought of that.

Could you do me a wee screen shot so I can see what it looks like?

Thanks!!!!
SOLUTION
Member_2_6582184

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER CERTIFIED SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER
abacus41

All these are going to help. Thanks very much.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes