troubleshooting Question

Outlook 2007 one user the name cannot be matched to a name in the address list

Avatar of richakr
richakr asked on
ExchangeOutlookActive Directory
7 Comments1 Solution1360 ViewsLast Modified:
We upgraded a user to a new PC (win 7 pro x64) today and we cannot get his Outlook (Office 2007 x32) set up.
He is not autodiscovered
We get the "the name cannot be matched to a name in the address list" error
If I just search for B (his name is Bill) all the other users with a B in their name show up.
If I preview the GAL on the server he is in there
OWA and his iPhone work just fine
I tested on other PCs and have the same result as above
The server is SBS2003

I am at a loss, any help would be appreciated.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 7 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros