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RedFoxITFlag for United States of America asked on

Toshiba Satellite A655-s5199x Wifi Driver

Hey guys,

I have a very small problem that is giving me a ton of headaches.

I have a Toshiba Satellite A655-s5199x laptop that I just installed a new hard drive in. I got WIndows 7 reinstalled, but now I'm stuck on drivers.

The Toshiba website has the drivers I need, but when you download them and open them, the software pops up for just a split seconds and then disappears. I have read several other people complain about this, so I'm not sure what's going on.

Anyway, I just need to get the wifi driver so that I can run Windows Update and snag the rest automatically. Would anyone here know where I can get a different version of the driver?

And, for the record, I have no idea what hardware is in this beast. I don't have the documentation or anything. It was just bought from Best Buy, so I'm guess whatever they put in the rest of the machines seeing as how none of the hardware was ever updated.

Thanks!
Windows 7Server HardwareHardware

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8/22/2022 - Mon
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Take a look in :

Control Panel > All Control Panel Items > Performance Information and Tools > Advanced Tools > View advanced system details in System Information > expand Components > Problem Devices --

and post the VEN and DEV numbers (4 digits each), and we can track it down for you.

Or go here to look for yourself:

PCI Vendor and Device Lists
Not an official list, but by far the most accurate and complete.....
http://www.pcidatabase.com
ASKER
RedFoxIT

I just copied the items and put them in a notepad document.
Problem-devices.txt
ASKER CERTIFIED SOLUTION
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that was fast.   : D

Ethernet Controller

PCI\VEN_0x10EC --Realtek
DEV_8136 -- Chip Number:       RTL8102ENetwork Controller

Chip Description: Realtek 10/100/1000 PCI-E NIC Family
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTypeID=3&GetDown=false#1
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William Peck
nobus

you can always try windows update>optional updates, and check if it finds the driver; then mark it for download and install

to be complete, here's what i do:
if you have  unknown devices in device manager, you can use this procedure to identify them :

1-visit the motherboard manufacturers support site, for downloading drivers
2- use windows update >optional updates to find them

3-Start>Programs>Accessories>System Tools>System Information.
Now select  "Components" and highlight "Problem Devices".
All hardware devices with a driver problem will be listed here.
Make a note of the first line of the PNP Device ID line of the entry. It will show a Vendor number and a Device number (VENxxxxDEVxxxx) both four digits long.
Look up those numbers here:   http://www.pcidatabase.com/index.php

This will tell you the manufacturer and the chip number.  
Check the manufacturer's website first or google them - or post them here

If your LAN is running, you can also use windows update> optional drivers, or  use slimdrivers : https://www.slimwareutilities.com/slimdrivers.php
bnei

Are you downloading the driver to your desktop and trying to install it from there?

When you click download on the Toshiba site, windows 7 should open up a bar at the bottom of your screen asking you to save, save as, or run. Have you tried "run" instead of saving or saving as to your desktop?

You can also roll back the current driver installed in the device manager to a previous version and try installing the new driver after a reboot.
ASKER
RedFoxIT

Coral47: Thanks you! You found what I needed!
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Thanks for the feedback and the Points.   : )