troubleshooting Question

Recently Dead Hard Drive - Help recovering files

Avatar of unrinoceronte
unrinoceronteFlag for United States of America asked on
Windows XPStorage HardwareDisaster Recovery
19 Comments7 Solutions910 ViewsLast Modified:
So, i was stupid enough to not have a Backup of one of my Harddrives, and in these last days it broke down. It was my 2nd HDD on my 2nd computer. So gratefully it DID NOT CONTAINED MY MOST PRECIOUS INFORMATION, but nevertheless i had some important files and photos that would be nice to recover.

So, this question is exactly this: Can you help me or guide me on how to recover my files from this recently dead drive?

I have removed it from the computer and i have attached it to my external Thermaltake BLACX Docking Station, and it does not recognize it. It keeps making a ticking noise, and then a message appears on the screen saying that it can not find the software to install it, or something like that.... I have tried other good drives, and it recognizes them inmediately...


This is the first time i have had a drive die on me, so i dont have any idea on what to do. I remember reading a decade ago that some people put the Drives on the Freezer (Does this work?? and if so, why could this make it work?... Also i read long long ago that recovering files from dead drives was EXTREMELY EXPENSIVE, and only VERY SPECIALIZED companies did this... Is this still true now on 2013...?

HDD SPECS:
SEAGATE BARRACUDA 7200.11 500 Gigabytes
S/N: 9QM3FWJ5
ST3500320AS

It is 3 or 4 years old... I think...

If there is any additional info you think is important to mention, please let me know.

In the meantime, i will have my fingers crossed... i hope i can recover at least some files... photos specially...
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