SBS2008 console session stuck on "Please wait for the Local Session Manager".

Posted on 2013-09-01
Medium Priority
Last Modified: 2015-01-09
We have an otherwise apparently fully functional SBS2008 machine which on start-up follows the usual sequence ("Applying computer settings..." and so forth") but then before getting to Ctrl-Alt-Del (so I don't think it's a user profile issue) it just stops on "Please wait for the Local Session Manager...".  In the background the server continues to start up normally, and can be connected to using Remote Desktop.  All services appear to run normally, it's just not possible to log on locally from the console because the Session Manager message sticks there  indefinitely.

 Thanks in advance for any ideas!
Question by:David Haycox
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LVL 13

Accepted Solution

Daniel Helgenberger earned 2000 total points
ID: 39456750
See this post on EE.

The user disabled the NIC and windows started again normally.

Author Comment

by:David Haycox
ID: 39456834
Thanks for that - I disabled the NIC then rebooted into normal mode.  Straight to CTRL-ALT-DEL.  Enabled the NIC and rebooted, still ok!  Logged on and checked everything out (all looking normal), then rebooted once more.  Agh!  The problem's back again.

The weird thing is that unlike in the post you linked to, everything is actually working fine; it's just the console login that's blocked by this stuck message.

It looks like it's NIC-related though, so I shall uninstall the NIC (and any other old or hidden ones) and clean out the registry of NIC-based settings and try again.

There are also some updates ready to install so I'll get those done as well and see what happens.
LVL 13

Expert Comment

by:Daniel Helgenberger
ID: 39456853
Glad this helped.

I suspect the problem in the the other user reported did not relate to his original problem of the crash but was random.

Anyway, reinstalling the network drivers may be a good precaution. Other then that I advise against any other action, esp. cleaning up registry since the system is working again. Only take action if this happens again.

Author Comment

by:David Haycox
ID: 39456910
Sorry, I think you misunderstood - disabling the NIC worked for one reboot only, the next time it was back to the old problem.  I have cleaned up old NIC entries and installed a couple of hotfixes that looked like they might be relevant, and am rebooting again now.  If everything else really is okay then I might just leave it alone as we can easily administer the server via RDP.

Author Comment

by:David Haycox
ID: 39832655
This problem appears to be tied to SBS2008 - we have another customer whose server started to exhibit the same problem after no changes other than just Windows Updates.  You can still log on fine by RDP, just not from the console.

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