Ipad crashes immediately, how do I fix this?

I don't know if it is related but the ipad Worked fine until I tried to play plants versus zombies 2. Ipad crashed, first time I deleted and killed all processes and it worked fine. Reinstalled pvz2 and about 15 minutes later it hung and crashed, I got a blue screen.

Now the ipad crashes immediately, I can't delete the app and I can't kill processes or even get into settings to while it. I get the password prompt but when I enter it and it goes to the home screen it hangs and/crashes. I have tried all manner or rebooting to no avail.

Is there anything I can do without a pc to get it working? I won't have access to a pc for a few days.

Could this game have caused corruption in the OS? Or could it be a coincidence and is hardware related?
REIUSAAsked:
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big_daddy0690Commented:
Apps do not have access to the OS and therefore can not corrupt it.

It is possible that you are experiencing a crash related to the recently discovered text-based vulnerability.

Is your device jailbroken? If it is you can hold the volume up button while it boots to disable substrate. Poorly written tweaks or incompatible ones can cause crashes as well.
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REIUSAAuthor Commented:
Not jail broken. It never had any problems until yesterday when it crashed while using pvz2.

I tried holding the up volume button but it didn't help.
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JBrITCommented:
Have you tried a hard-reset? Press and hold both the power and the home buttons at the same time. Continue to hold them until the device turns off. (ignore the slide to power-off option).

This won't remove any of your data.

If this fails, a Developer Firmware Reset generally resolves a lot of issues, but is extreme and means you lose anything not backed up.
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Sikhumbuzo NtsadaIT AdministrationCommented:
Remove the app in iTunes, then check if it is okay.
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REIUSAAuthor Commented:
I tried the hard reset how do you do a developer reset?
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Sikhumbuzo NtsadaIT AdministrationCommented:
I think he meant factory reset - as stated this resets the iPad and will require you to set it up all over again.

Factory Reset
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JBrITCommented:
Santasi24: That's a standard factory reset. A Developer Firmware Reset is a bit harsher, resetting the OS in a bit more depth. As the name suggests, it's for when Developers don't quite get it right. And for manually installing new IPSW files (like iOS 7 Betas) :)

Performed by:
 Plugging in device to iTunes and waiting for iTunes to recognise device. Then turn of device in normal fashion. Once off, press and hold home button and power button. The Apple logo displays. When the Apple logo disappears, release the power button but continue to hold the Home button. Device will reset and ask to be plugged in to iTunes.
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Sikhumbuzo NtsadaIT AdministrationCommented:
I see...I just realised the expert actually does not have a PC at the moment, it seems we will have to wait for access to a PC after all.
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REIUSAAuthor Commented:
Thanks for the tips. I should have a pc available in a day or two to see if I can reset it.

I tried to do the reset through settings on the ipad but it hangs and crashes before I can get to the option.

The good thing is it is less that a year old so should be covered if it is hardware, I think. I did not buy the extended Apple care.
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REIUSAAuthor Commented:
I was able to plug it into my normal PC today. and I started doing a restore, I received the following unable to restore errors, -1, 9, 14. After a while of fooling around with new cables, different USB ports, disabling AV, and firewall as well as making sure iTunes was updated it finally sort of did a restore.

It got to the point it said ipad may take several minutes to start up and reconnect to iTunes. It hung for well over 30 minutes so I unplugged and reset the Ipad and PC and the ipad will boot up to apple logo and then just a blank screen, in iTunes it acts like it is connecting, I see the Ipad button top right and the little circle is spinning, it will spin a minute and then freeze for several minutes and iTunes shows as not responding. I never get the ipad options page where I can initiate another restore or backup restore.

I tried to use the Tiny Umbrella tool to see if I could fix the restore but the only option is to enter restore mode.

Any ideas what else I can do to force it to recover or reset the recovery so I can try a restore again? Other than apple logo screen is blank the whole time.
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JBrITCommented:
You say it's not jailbroken. It hasn't suffered any water damage at all has it?

The only way I've ever successfuilly moved on from blank screen (with logo) was a DF Reset. Other than that, there's potential to wait for the battery to drain and see if this helps after a recharge.
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REIUSAAuthor Commented:
Nope, no jail break or water damage, I've never even dropped the thing, it has a cover and case too and I transport it in a small padded case.

I tried doping a reset and then holding the home button to force it to recovery mode and I got the cable/iTunes logo, when through another restore, had to try a few times and then it seemed to work, said the ipad was resetting and to leave it plugged in. It's been about 20 minutes and iTunes it up, it has the ipad button in top right but it looks like iTunes isn't responding.

Would it help to reinstall iTunes? If I remove and reinstall will it keep all my sync and library data intact?

I'll look into a DFU reboot and see if that helps.

Thanks for everyone's help with this.
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REIUSAAuthor Commented:
I can't really follow the DFU instructions since I can't power it down, all I can do is a reset, wake/home reboot.

After the last restore and a few reset's it is either looping constantly to the apple logo or just sitting at the apple logo and not going any further.

UPDATE: I unplugged the ipad and did another reset, it finally booted to the gray ipad screen like when it is newly restored and had a slider bar at the bottom, the problem is it seemed frozen, I couldn't slide the bar, I plugged into PC and reset, it came up with apple logo and then went straight to a blue screen. I tunes is not responding, unplugged again and did a reset, and now I am at the new ipad screen and can go through the process of a new setup. Fingers crossed.
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REIUSAAuthor Commented:
Ok, so I did the initial re-re-re-resetup and got back to an operable iPad and of course being the "cruisin for a bruisin" kind of guy I did another restore since I had so many problems with the first one, I wanted a clean restore, thank God it went through like normal this time and I was able to restore from backup and everything is back to normal other than redowloading my 50 million Ebooks and Audio books.

So, any ideas if this was just a fluke and some how the IOS got corrupt in the process of the crash, reset cycles when this first started or could there be a hardware issue? I have used the iPad about 2 hours since the good rebuild and it seems just fine.
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REIUSAAuthor Commented:
So far so good. No issues even with using PVZ2 so I guess the game wasn't the problem. Still wondering what in the world corrupted it like that but at least it is working.
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