Event ID 55 NTFS on Shadow Copies

Hello Experts, for past couple of weeks i am having this issue on our server. It all started after a Server Reboot. I ran CHKDSK as well CHKNTFS which returned with no errors.

The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy69.


  - Provider

   [ Name]  Ntfs
  - EventID 55

   [ Qualifiers]  49156
   Level 2
   Task 2
   Keywords 0x80000000000000
  - TimeCreated

   [ SystemTime]  2013-09-02T02:15:16.304Z
   EventRecordID 501968
   Channel System
   Computer ----DC1----

- EventData

Satheesh AgatheeswaranIT ManagerAsked:
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Go to c:\windows\System32\Drivers and check the version of NTFS.sys file if you have older file than this KB then update it and reboot the server.

Seth SimmonsSr. Systems AdministratorCommented:
try vssadmin list shadows and find the guid for shadowcopy69 (as listed above)
the guid will be a long hex number in curly brackets {}

if you have a backup of your data then delete the old shadow copy
vssadmin delete shadows /shadow={guid}

put the guid there in that line and see if the error goes away

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Satheesh AgatheeswaranIT ManagerAuthor Commented:
Hi seth2740

I tried to delete the shadowcopy69 but it saying
Error: Shadow copy ID { } not found

But when i list the shadows the shadowcopy69 still exists
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Seth SimmonsSr. Systems AdministratorCommented:
did you put the guid in the brackets?
Satheesh AgatheeswaranIT ManagerAuthor Commented:
yes i did
Satheesh AgatheeswaranIT ManagerAuthor Commented:
This is the error which i am getting while trying to delete the shadow
Sushil SonawaneCommented:
The first thing your can safely ignore these event. You can delete the volume shadows copies trough vssadmin command line refer below link :



Delete through windows explore. It is store in system volume information folder. These folder is hide state you have to unhide the folder.

Refer below link :

Satheesh AgatheeswaranIT ManagerAuthor Commented:
Thank you Sush1l84, unfortunately either of your suggestion didn't work for me.

My Scenario:
When i list the shadowcopies (Shadowcopy69) does exists but while i delete it, it saying it cannot find Shadowcopy69. I am bit confused and no clue how to proceed further
Satheesh AgatheeswaranIT ManagerAuthor Commented:
Thank you friends, got this issue fixed. I restarted the Virtual Disk Service and errors are not appearing anymore
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Windows Server 2008

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