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Maas360/Exchange 2010 Blocking Device...

My android device is misbehaving still.  Its a maas360 managed device and i think this is the cause of the problems, not exchange.

But, I see today in my OWA settings:
Access set by:      Security Policy Application

Maas shows:
Mailbox Approval State
Approved (Approval Pending)

Nothing has changed.

So i am wondering what policy this is and how to fix it!?

Thanks
VMwareVirtualizationWindows Server 2008

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Jesse Mora

8/22/2022 - Mon
SOLUTION
Rodney Barnhardt

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ASKER
CHI-LTD

I have just manually approved it.
A few days ago i had the blocked email and managed to get tit sync'd up ok, in the end...

The policy has 'allow non provisioned devices ticked'
SOLUTION
Rodney Barnhardt

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ASKER
CHI-LTD

I have tried this...
Doesn't seem to quarantine or block my ipad for example...  or at least i don't see the device quarantined or get an email from admin...
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ASKER
CHI-LTD

because you have a rule set or because exchange is using a default setting/rule somewhere?

are you locking the devices down much?
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ASKER
CHI-LTD

sounds similar to how we have deployed it.

Are you using exchange policies too?
ASKER
CHI-LTD

looks like maas have issues as i haven't touched anything since and today its sync'ing..
there seems to be a number of android devices found on the portal that could be conflicting..
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ASKER
CHI-LTD

It looking like a bug in their portal...

at least, its syncing fine today.
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ASKER
CHI-LTD

back to square one.  same device, wiped and enrolled for new user isn't working (in terms of activesync in workplace)
Rodney Barnhardt

You should be able to contact Fibrelink for any issues or assistance. Particularly, if you are a new customer. We really have seen no issues with this. We really have had no issues with the product. However, is the device still attached to the former user in Exchange? That may cause an issue.
ASKER
CHI-LTD

Sure, have case open with them.

Yes, the device is still listed on exchange as my device, not the new users...

This is where and why it could prove flakey, as im sure i removed activesync on my account and in maaas.!
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James Murphy
ASKER
CHI-LTD

Well we still are having issues with the demo/test.

The device simply fails to sync reliably in the workplace email area of the device.
However native AS works fine with exchange/device..

Any other solutions out there that is similar price and spec?
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ASKER
CHI-LTD

thanks for the info.
looks like a maas issue and going to test a little longer...
Jesse Mora

It's 2015 and we are getting similar issues regarding this. I am not sure if this issue has been solved. What we started to use in our case is MS Outlook for Android and it works flawlessly.
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