asked on

Exchange Server Certificate disabled by install of WD My Book Live setup

I purchased a Western Digital external drive (My Book Live) to use to backup my SBS 2011 server. I ran the My Book Live setup as instructed and all went well but found shortly thereafter that this setup installed a new certificate that disabled my Exchange mail certificate and now everyone is getting this error:

"There is a problem with the proxy server's security certificate. The name on the security certificate is invalid or does not match the name on the target siite ..."

I can view the certificate and I see that the certificate is intended for "All application policies" and is issued to "*.device702688.wd2go.com". It was issued by "remotewd.com" and is valid from 8/30/2013 (the day I installed) to 8/30/2023.

I cannot find the certificate on my exchange server anywhere.

I have a support case in with WD and will contact them in the morning but I thought I would reach out here first to see if anyone has a suggestion.

ASKER CERTIFIED SOLUTION

R. Andrew Koffron

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

Sushil Sonawane

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

SreRaj

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

bbaldwin

ASKER

I noticed in the Exchange console that there are valid and invalid certificates there. Do I need to clear these out and reinstall my certificate that I have from GoDaddy?

SOLUTION

Simon Butler (Sembee)

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

bbaldwin

ASKER

Simon,

Thanks for your suggestion. I get an error when running the wizard that says "The imported certificate does not match your website. Verify that you have selected the correct certificate and try again."

Frustrated!!

Bob

bbaldwin

ASKER

And actually when I view the certificate, it is the correct certificate. I cannot find the wd.com cert on my server. Very confused.

Simon Butler (Sembee)

If you browse to https://remote.example.com/owa do you get the OWA login page?
Did you setup the server with the wizards, including the wizard that sets the host name as remote.example.com or was the server configured "manually"?

Simon.

SOLUTION

bbaldwin

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

bbaldwin

ASKER

All I had to do was turn off the My Book Live and wait a few minutes and all was well.