Link to home
Start Free TrialLog in
Avatar of IP4IT Staff
IP4IT StaffFlag for Ireland

asked on

Does anyone have an email address for web.com?

Hello,

We have been trying to get in contact with web.com. We asked them to close down our server but I can still login to it. We can't use the ticket system because obviously we cancelled the account. Does anyone have an email address we can contact them on?
We have already tried info, abuse, sales and support.

Regards,
Robbie.
ASKER CERTIFIED SOLUTION
Avatar of Tom Scott
Tom Scott
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Why not just shutdown the server?

sudo shutdown -h now
According to Network Solutions:
Registrant:
      Web.com Group, Inc.
      Domain Manager
      12808 Gran Bay Parkway West
      Jacksonville, FL 32258
      US
      Phone: +1.9046806600
      Email: dnsadmin@web.com
Have you tried: 1 800-338-1771 (sales)  or 1-800-932-4678 (domain support) asking them for a mail address and a response time?
Avatar of Tintin
Tintin

Have you tried the phone numbers at http://www.web.com/aboutus/contactus.aspx
Avatar of IP4IT Staff

ASKER

I don't want to pay for the phone call to America from Ireland if I can email them
In that case I suggest you call through a VOIP provider, at least one of them is giving free trial calls and calls from IRL to US are free (starttariff).