Outlook for Mac 2011 Repeatedly Loses Connection to Exchange Server

Hi everyone, my client has a Macbook Pro with Microsoft Office 2011 loaded on it.
My client logs a call every couple of days confirming that he has lost connectivity to the exchange server, on the bottom right hand corner it states Not connected to [SERVER].

I've checked the below forum out but with no real assistance :

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/outlook-for-mac-2011-repeatedly-loses-connection/7d3ed7bf-9fed-48e4-b16d-44ac3309ef72

please help.....
aNaLyz3RAsked:
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PostmasterCommented:
Check if they are using multiple networks (eg cable connection AND wireless in use)
It may be that the Mac is trying to access exchagne via the other connection.
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