troubleshooting Question

Office 365 Hybrid with Outlook 2010 can't automatically setup outlook search fails

Avatar of bergquistcompany
bergquistcompany asked on
Microsoft OfficeOutlookMicrosoft 365
6 Comments1 Solution2197 ViewsLast Modified:
Hello EE,

We have the following:

                                                     Root Domain
Child User domain Northamerica                       Child User domain Overseas
Currently when setting up Outlook 2010 in configuring email server settings
1. Establish network connection - green check
2. Search for email@bergquistcompany.com server settings - problem connecting to server

Autodiscover tests fine and this is only for the overseas users.  All Northamerica users work fine.  The only way around this is manually configuring Outlook.  There must be a way to resolve it for these users?
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 6 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros