troubleshooting Question

Exchange 2010 DAG server crash, now can't mount database on Exchange server

Avatar of Yort
Yort asked on
ExchangeWindows Server 2008
5 Comments1 Solution1386 ViewsLast Modified:
I just inherited a new client from a colleague who retired.  As part of my initial network and health check, I learned the client only had one AD/DC (server name:  ZEUS) and that it was experiencing a large number of hardware failures.  My first order of business was to setup a second AD/DC (server name:  Apollo), transfer the FSMO roles, and then demote Zeus.  Everything worked as it should and Apollo is now the PDC with Zeus properly demoted.  Upon the first reboot of Zeus following the demotion, the server displayed a hard drive error and wouldn't boot.  I opened the server chassis to learn only one hard drive existed.  I called the former admin and he admitted that he never setup a RAID on Zeus (but he meant to).  Next step was to locate the backups for Zeus, verify them, install a new hard drive and do a bare metal recovery.  Guess what - there are no backups - of anything.  Again, I called the former admin and he stated backups were not a priority because of budget issues.  I met with the client management team and they were shocked when I gave them an update about the above matter.  Some of the management team even produced hard copy e-mails between themselves and the former admin authorizing a healthy budget for backup hardware, software, replication servers, etc.  This is an issue for another day (I wanted to give some background so you know what I am dealing with).

To the point - The prior admin setup a DAG between the Exchange Server 2010 (server name:  Hermes) and Zeus (the witness server).  However, since Zeus completely crashed, the witness server in the DAG is no longer available.  Further conversations with the former admin (soon to be a jail inmate) also revealed that he actually never installed Exchange Server 2010 on Zeus, just that he somehow configured a DAG between Hermes and Zeus.  When I attempt to remove the DAG from the EMC, I receive errors about active DAG subnets, cannot remove DAG because active server, etc.  I have posted some screenshots below.  I am by no means an expert with DAG and my clients are without e-mail.  Any help would be greatly appreciated.
mountdatabaseerror.JPG
removedagerror.JPG
removedagnetworkerror.JPG
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