troubleshooting Question

windows management instrumentation

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sgt_zimFlag for United States of America asked on
Microsoft DOSWindows OSMicrosoft Legacy OS
6 Comments1 Solution594 ViewsLast Modified:
I'm trying to figure out why wmic csproduct returns "no instances found" on a win 7 pro 64 bit machine.  I've run across 3 or 4 laptops that do this.  All of our laptops are HP ProBook  4730s, 4530s, or 4540s, and there seems to be no rhyme or reason as to why just a handful won't report on SN, vendor, etc.

WMI is up and running in services, and I've even restarted it on the laptops where I get the "no instances found" message.  It doesn't matter if I run the wmic/gwmi command from CLI or Powershell, I get the same answer.

WMI is responding on most win32 objects, just not the csproduct or bios objects.
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