Avatar of limmontreefree
limmontreefreeFlag for Spain asked on

windows 8 boot error.

I buy an Asus  PC, once it was installed I made a recover disk in a 16GB pen drive.

After some weeks in others hands When I use the laptop I feel it very slow.

I try to recover it with the Pendrive, I start pressing F9, select recover Complete PC, and after several  minutes I get the error "enabled to recover".

Now without pendrive when I try to star the windows 8, the PC is in a loop, star "trying" to recover, ask me for language and keyboard type and after a time reboot, starting "trying" to recover.

I don't know windows 8,

Can I boot in safe mode? how?
Where can I find a basic manual for Windows 8 for maintenance.

Thanks
Windows 8Windows 7

Avatar of undefined
Last Comment
limmontreefree

8/22/2022 - Mon
aadih

How long did you wait with "trying to recover"?
ASKER
limmontreefree

it's a loop.

After a minute it's ask me about language and keyboard. and then after several minutes reboot and do the same.
aadih

Could you try reinstalling from the original DVD?  I know, it's a :-(.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
ASKER
limmontreefree

thas is the problem It's an Asus Laptop and when I buy didn't came with disk, I made a  recover pendrive but doesn't work or I don't know how to use it...
aadih

Do you have the Product Key?
ASKER
limmontreefree

In the Laptop button is a small tag with the letter Windows 8 and a barcode but I don't know If It will be valid for reinstall with a windows 8 disk.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
aadih

Did you look in the battery compartment?

I believe the Product Key may not be user accessible. It's embedded in the BIOS.

Usually, when one pops in the Windows 8 DVD and boots, it automatically gets the key from the BIOS.
ASKER
limmontreefree

I had not even imagined...

tomorrow I'll look (the pc isn't here).

Any idea about a windows 8 maintenance manual?

Thanks.
SOLUTION
aadih

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER CERTIFIED SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
nobus

what laptop model is this?
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER
limmontreefree

Thanks it's an ASUS X55c.

I have called to ASUS and I have to sent to technical service I suppose it's damaged.

But What happen if out of guaranty the hard disk wroke? I don't have disk neither licence key.

Thanks again.
SOLUTION
Log in to continue reading
Log In
Sign up - Free for 7 days
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER
limmontreefree

thanks