windows 8 boot error.

I buy an Asus  PC, once it was installed I made a recover disk in a 16GB pen drive.

After some weeks in others hands When I use the laptop I feel it very slow.

I try to recover it with the Pendrive, I start pressing F9, select recover Complete PC, and after several  minutes I get the error "enabled to recover".

Now without pendrive when I try to star the windows 8, the PC is in a loop, star "trying" to recover, ask me for language and keyboard type and after a time reboot, starting "trying" to recover.

I don't know windows 8,

Can I boot in safe mode? how?
Where can I find a basic manual for Windows 8 for maintenance.

Thanks
limmontreefreeAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

aadihCommented:
How long did you wait with "trying to recover"?
0
limmontreefreeAuthor Commented:
it's a loop.

After a minute it's ask me about language and keyboard. and then after several minutes reboot and do the same.
0
aadihCommented:
Could you try reinstalling from the original DVD?  I know, it's a :-(.
0
Cloud Class® Course: Ruby Fundamentals

This course will introduce you to Ruby, as well as teach you about classes, methods, variables, data structures, loops, enumerable methods, and finishing touches.

limmontreefreeAuthor Commented:
thas is the problem It's an Asus Laptop and when I buy didn't came with disk, I made a  recover pendrive but doesn't work or I don't know how to use it...
0
aadihCommented:
Do you have the Product Key?
0
limmontreefreeAuthor Commented:
In the Laptop button is a small tag with the letter Windows 8 and a barcode but I don't know If It will be valid for reinstall with a windows 8 disk.
0
aadihCommented:
Did you look in the battery compartment?

I believe the Product Key may not be user accessible. It's embedded in the BIOS.

Usually, when one pops in the Windows 8 DVD and boots, it automatically gets the key from the BIOS.
0
limmontreefreeAuthor Commented:
I had not even imagined...

tomorrow I'll look (the pc isn't here).

Any idea about a windows 8 maintenance manual?

Thanks.
0
aadihCommented:
Your best option seems like calling ASUS and buying Windows 8 DVD.  

I am sorry I have not come across a Windows 8 Maintenance Manual.
0
TheITjediCommented:
Windows 8 has a built in recovery partition. Unless you deleted it for more space you should be able to recover Win8
1. Press F9, then ENTER to select the Windows Setup [EMS Enabled]
2. Select the language you want to recover and click NEXT
3. follow the wizard, Click NEXT again
4. Select the partition option and click NEXT.

hopes this helps
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
nobusCommented:
what laptop model is this?
0
limmontreefreeAuthor Commented:
Thanks it's an ASUS X55c.

I have called to ASUS and I have to sent to technical service I suppose it's damaged.

But What happen if out of guaranty the hard disk wroke? I don't have disk neither licence key.

Thanks again.
0
nobusCommented:
out of warranty = pay for repair
they will return a working PC with OS installed
0
limmontreefreeAuthor Commented:
thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 8

From novice to tech pro — start learning today.