This will be the third time I've set this pop3 email account on his Bold 9900. When I set it up I select 'Other' and enter in the email address and password. It sends me the verification email just fine. Then I go into advanced settings and set the password and save the settings. After a few minutes I start receiving the emails and the email icon is on the desktop of the blackberry. This does NOT use a BIS account for forwarding. It's a straight connect to a pop3 mailbox.
After a week or two I get a call that the emails are not coming in. When I look at the blackberry, the email account is gone or has lost it's settings for the account. When I look on the email providers mailbox in question, I can tell when the emails stop sending because there are unread emails.
I can not figure out how this email account goes missing. This has been the 3rd time in 2 months. Does anyone have any insight as to why this happens?
I'm completely baffled.