Dell R510

Squidsupport
Squidsupport used Ask the Experts™
on
MY Dell R510 is running an OS which will not allow for an installation of Open manage to determine what is wrong with one of my power supplies.  The LCD read out in the front panel is displaying power supply 2 750w error, and I have no way of checking it further.  Is this a reliable source for indicating a bad power supply?  It seems to be 2 months out of warranty and they dont have the money to renew.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
PowerEdgeTechIT Consultant
Top Expert 2010

Commented:
"Is this a reliable source for indicating a bad power supply?"

Can be, but not always.  For example, if they experienced a power outage or someone pulled a power cord or a power supply, it would show a power supply error, and "may" do so until the log is cleared or the system is rebooted.

Is the light on the power supply on (blue) or off or amber?

What OS are you running?

You can try to reseat the power supply in question to see if the status changes ... and double check its outlet.
I'd consider that a valid error display. It looks like your 2nd PS is dead. I'd order a replacement from dell or a 3rd party.

Author

Commented:
I did try a different outlet and reseated the power supply.  I also am running Linux Ubuntu.  From what I have seen in the Dell manual it looks like a bad supply.
Build an E-Commerce Site with Angular 5

Learn how to build an E-Commerce site with Angular 5, a JavaScript framework used by developers to build web, desktop, and mobile applications.

PowerEdgeTechIT Consultant
Top Expert 2010

Commented:
If the light on the PSU is off or amber and nothing like a UPS/power failure has occurred, then it most likely is a bad PSU.
Those test should prove the PS is bad. I don't think Dell has a Linux version of the OSA app to view the logs. I'd say replace the PS. If you have a flashing Amber light on the back, that means there is a system level failure along with the LED in front.

Hope this helps!
PowerEdgeTechIT Consultant
Top Expert 2010

Commented:
They do have a Linux version of OMSA, but I believe it is only supported on enterprise distros like RHEL and SUSE/CentOS.
Have you been able to replace the PSU? Is the Status LED and from panel showing a stable system now?
We were able to get the warranty renewed.  After contacting Dell we were asked to power down the server and unplug the power supplies and hold the power button for 30seconds.  We were able to power back up and clear the code and all is well.  No power supply was needed.

Author

Commented:
We didn't have a power supply on hand to replace it with so we decided to consult Dell.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial