configuring Android or iphone for Exchange email

I need to know how to configure Android or iphone for mobile users  to access emails on Exchange server .
I wonder if I need to create separate accounts from the exiting mailbox accounts that users are accessing through MS Outlook OR I can just configure their phones to access the current mailboxes ?

I have tested my iphone with my hotmail account, so I can instantly get emails on my iphone when they arrive to my hotmail mailbox and it worked...but I am not sure with Exchange server , since it is not a public email service.

Any help will be very much appreciated.

Thank you.
jskfanAsked:
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Patrick BogersDatacenter platform engineer LindowsCommented:
Hi,

No need for new accounts.
While adding a new mailaccount to your mobile device it will ask what kind of service you want to use.
Choosing for EXCHANGE will ask for server address (which is your FQDN mailserver like... mail.mydomain.com)

You enter a user account, password and domain and things should start working right away.

For iphone apple has a nice step by step tutorial.

For android you could use this tutorial from Samsung.
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jskfanAuthor Commented:
well, after entering username and password for the user you are provisioning the mobile device, is there an option for the user to reset their password on the mobile device?
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Patrick BogersDatacenter platform engineer LindowsCommented:
No there is not.
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jskfanAuthor Commented:
So whoever set the password for the user the first time, can read the user email if they type the same username and password on the next  mobile device?
I thought there is away to prompt the user to change their password, just like using regular windows login then opening up MS Outlook
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Patrick BogersDatacenter platform engineer LindowsCommented:
Hi

Changing your domain password involves a domain joined computer, else you cant change it.

Yes! if one user has 15 mobile devices he can get his e-mail on 15 devices without changing the password. ONCE the password is changed on his/her laptop/workstation (say every 30 days because security policies) this user needs to enter his new password on the 15 devices as well.

Hope this is clear.
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jskfanAuthor Commented:
As an Administrator, before you provision the mobile device to a user of the company.
you type his domainname\username, then password.

Undoubtedly the domainname\username are the same as the ones used when logging to the domain through a domain joined computer.
but what about the password, do you need to reset the user password in Active directory then type the same password on the Android ?
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David Johnson, CD, MVPOwnerCommented:
1. Administrators should never know users passwords, administrators should only be able to reset the password and ensure that when the user next logs in that they MUST change their password. If you don't follow this rule then how can you PROVE that it was the user that performed an action.. it might have been the administrator OR the user..
2. There is no need to provision the users phone.  The user knows their username and password, a website/memo with setup instructions is all that is required.
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kevinhsiehCommented:
If you FORCE the password to be changed up on next logon, the user will not be able to connect from their phone with the email client. The only way a user can change the password from a mobile device is to logon to Outlook Web App (formerly Outlook Web Access), and they can change the password from Outlook Web App. Once the password has been changed in Outlook Web app, the new password can be entered in to the ActiveSync (Exchange) settings on the mobile device.
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jskfanAuthor Commented:
thanks
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