A customer complained that she could not browse the Internet. When I rean IPCONFIG, I got the error "An internal error occurred: The request is not supported." The OS is Windows XP SP3.
I have tried resetting the TCP/IP stack and WINSOCK with netsh, a repair installation, and reinstalling the TCP/IP protocol. Nothing has worked.
When I did the repair installation, there was a dialog that asked for McAfee NDIS during the network installation. McAfee did not appear to be installed. There is no reference to McAfee in Add and Remove Programs. Revo was not any better at finding it.
I checked the running processes in Task Manager, and the files for Site Advisor are in fact running even though I have everything turned ff in MSCONFIG.
I tried removing all traces of McAfee with MCPR.exe, but it returns "Incomplete Installation" and stops.
I suspect that Site Advisor and/or another remnant of McAfee is the root of the problem, but how do I get rid of McAfee?