Delayed receipt of Exchange Email
All of my workstations run Outlook 2007 connect to the Exchange component (2007) of SBS 2008.
One workstation has developed a delay of about 20 minutes in receiving new mail. The user knows it as he also uses an iPhone that's connected to Exchange which hasn't developed the delay.
I've run the Office and Outlook diagnostics but the problem still exists.
Any suggestions or should I just re-install the user's Outlook client?
One workstation has developed a delay of about 20 minutes in receiving new mail. The user knows it as he also uses an iPhone that's connected to Exchange which hasn't developed the delay.
I've run the Office and Outlook diagnostics but the problem still exists.
Any suggestions or should I just re-install the user's Outlook client?
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It's set to the default 120 secs for Exchange. iPhone send works right away. If I go to a re-install I'll probably upgrade to Office 2013 but I'd like to resolve this in isolation first.
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It works in iPhone, Outlook WEB access but not in Outlook 2007 desktop.
I just you try an uninstall/reinstall as suggested, and I also suggest doing this before upgrading to see if this solves the issue. I think it might, but we need to be sure.
.... Thinkpads_User
.... Thinkpads_User
ASKER
I go along with that. Shall advise what happens.
ASKER
I didn't get that far. I logged on to the troublesome workstation in a different account name. Outlook worked flawlessly. It definitely appears to be a sync problem with Exchange as the graphic progress screen that pops up in send/receive clears sending almost immediately but hangs on receive progress.
I'm open to suggestion on how to resolve this. It's the only problem mailbox out of 15.
I'm open to suggestion on how to resolve this. It's the only problem mailbox out of 15.
ASKER
I created a PST file and a new mailbox and moved the PST data over there. Deleted the old mailbox and renamed the new one. That solved the problem.
@DesertDawg - Thanks for the update and I was happy to help.
.... Thinkpads_User
.... Thinkpads_User
ASKER
Thanks for your input.
Incidentally, I had to delete the old Email "history" entry from the other network users' Outlook clients for the damaged mailbox address....otherwise mail to that address was returned as undeliverable, if the history was used, and they ALL do that!
Incidentally, I had to delete the old Email "history" entry from the other network users' Outlook clients for the damaged mailbox address....otherwise mail to that address was returned as undeliverable, if the history was used, and they ALL do that!
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