Outlook 2010 Spellcheck

Good evening folks,

One of our clients has an issue with his spell check in Outlook 2010. He has Windows 7 64-bit, Office Enterprise 2007 with Outlook 2010. Even with the settings checked, Spell Check will check the entire thread, not just the addition to the email. This usually happens when he replies to an email, or forwards one. So I figured either something is overriding the settings, or something is weird in his system.

I started Outlook in Safe Mode, it worked. So I figured one of the add-ins might be defective.
I disabled the Symantec add-in, and it worked for the rest of the day
Strangely, I configured his colleague's computer with the same settings, and it worked just fine for her (even leaving the default add-ins active.)

So, any ideas and/or suggestions on what I can do next will be greatly appreciated.
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Try installing all the updates for symantec. .

Check whether colleagues  has  win7 32 bit installed.

Berkson WeinTech FreelancerCommented:
And the add-in issue is interesting.  See the "let me fix it myself" section of this article: http://support.microsoft.com/kb/2632425   It's about outlook crashing, but talks about how to disable add-ins in the registry.  I could see this being a good place to start to see if it's a specific add-in.  

And a couple of things (the first being pretty obvious, but needed to be mentioned anyway in case it was overlooked):

1) Under outlook options, general, insure that "Ignore original message text in reply of forward" is checked (I'd think this must be checked already if it works in safe mode)
2) Insure that there's not a group policy that applies to this user but not the other that disables option 1
3) there's some possibility that using RTF formatting instead of HTML might solve this if the original messages have HTML issues (seems unlikely to me to be a consistent cause)
4) I read a report that "In my case the function only work if I had the “Mark grammar as you type” checked and “Check grammar with spelling” unchecked. as displayed below"   I don't know that I buy this, but it's worth checking anyway.

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Not really clear what the issue is here?

Spell check is working?
When the user is replying, spell check is running on the whole thread...

The bit that's confusing is, what exactly is the chief complaint:

IS spell check not working on the text in the users reply?
Is it that spell check is working on the entire thread and the user just wants it to check their text?

If spell check is working on everything else, other than what the user has added...
Id suspect its got to do with the mix of office suites 2007 and 2010

Usually For spell check to work in Outlook its got to have the same version of Word and Outlook installed

ie Word 2010 Outlook 2010
Word 2007 Outlook 2007

Would be interesting to know, where you configured it on their colleuges computer....
Do they have the sam version of Word and Outlook installed?
I.e. they have Word 2010 and Outlook 2010
Berkson WeinTech FreelancerCommented:
I think the OP's problem is pretty clear, spell check is checking the entire message including the portion that it being replied to, not just the new text.
mfriederAuthor Commented:
Sorry it took so long to respond.

I followed weinberk's advice and I've narrowed it down to one of his installed add-ins, specifically, Abucus Law add-in. As per your other suggestions weinberk, those options ARE checked, yet are still overridden. RTF format screws around with my client's signature, and I'm pretty sure grammar doesn't have a place here.

So, I'm going to get ahold of tech support for Abucus Law and see what they have to say. It's starting to seem like it's just a bad plug-in that needs to be re-installed.
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