SMTP voicemail emails not working SBS 2011

Have a new SBS 2011 network.  Everything seems to be working fine.  Exchange email flow is working, OWA is working. The SBS 2011 installation was a fresh install, not a migration.  They had an SBS 2003 server.

There is a voicemail box in the network that is supposed to automatically send voicemail attachment emails to the exchange users when someone calls and leaves a voicemail message.  It was working when they had SBS 2003.  Now it is not working.  

They are using SMTP port 25.  The errors they get are:

504 5.7.4 Unrecognized authentication type.

550 5.7.1 Client does not have permission to send as this sender

Can anyone tell me what authentication or permission changes have to be made and how to make them?
vledAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
WORKS2011Austin Tech CompanyCommented:
create a voicemail user account and associate it with the phone system, it will use this account to send emails, you'll see the config in the phone system as well you'll put the password in here.
0
vledAuthor Commented:
Thanks a bunch for the info.  If I understand the stuff in the second link, is one of the options to set the default receive connector of the SBS 2011 server to allow "anonymous" ?
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
SBS

From novice to tech pro — start learning today.