Lotus notes email attachment issue

Solving the dreaded winmail.dat issue in Lotus Notes
http://blog.strongbackconsulting.com/2010/08/solving-dreaded-winmaildat-issue-in.html

Hi there,,

Is Arcrobat PDF application installed on Eric's PC ?
Was this attachment sent from out side the company or from an internal user ?
What is lotus notes client version on both your PC and Eric's ?
What happens if you forward the email with the PDF attachment to him does he receive it as PDF or winmail.dat?

Best Wishes

I will check the question as akhafaf asking,hopefully can figure out something from their.

Thanks a lot YaYangTeah...
I will be waiting for the answers ...

1. Is Arcrobat PDF application installed on Eric's PC ? yes. using pdf x-change pdf viewer as default
2. Was this attachment sent from out side the company or from an internal user ? is from outside (our consultant)
 3. What is lotus notes client version on both your PC and Eric's ? how to confirm? mine is admin and his version is norm client
. 4. What happens if you forward the email with the PDF attachment to him does he receive it as PDF or winmail.dat? he received in pdf

So far so good,,,, as a work around you can forward it to him .
- I think your consultant is the one having the problem if he uses MS exchange and this is know problem ,,, please forward this URL to your consultant and ask him for an action
http://www-01.ibm.com/support/docview.wss?uid=swg21093342

Good Luck

But the problem is all my internal user and me no problem receive from the same sender ?

Ok ,, Just in order to Isolate the problem could you please send this URL to the consultant first
http://www-01.ibm.com/support/docview.wss?uid=swg21093342

Then we can talk about it

They said not their site issue ,because the use the same PC to send to different people in our company just is that particular person have issue only .