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Which ITIL process in your organisation, manages the following risks for<br />
<br />
&nbsp;missing patches on a physical server?
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Which ITIL process in your organisation, manages the following risks for

 missing patches on a physical server?

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It is early days in itil adoption I was just interested in which itil processes the issues above typically fall into. Surely they fit into the itil framework somewhere?
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It is early days in itil adoption I was just interested in which itil processes the issues above typically fall into. Surely they fit into the itil framework somewhere?

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Yes, the same as physical servers.
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ANd as per the question patching was just 1 of the 2 risks asked about.
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ANd as per the question patching was just 1 of the 2 risks asked about.

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If any of you use ITIL framework to manage your environment, I could do with some mapping assistance. I am trying to determine which of the ITIL processes should manage the following risks:<br />
<br />
-guests with no vmware tools installed (or it not running)<br />
<br />
-missing critical security esxi patches<br />
<br />
if any of you are familiar with ITIL, any pointers on what processes those issues fall into most welcome.
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If any of you use ITIL framework to manage your environment, I could do with some mapping assistance. I am trying to determine which of the ITIL processes should manage the following risks:

-guests with no vmware tools installed (or it not running)

-missing critical security esxi patches

if any of you are familiar with ITIL, any pointers on what processes those issues fall into most welcome.

ITIL management processes and issues in vmware

VMware, a software company founded in 1998,  was one of the first commercially successful companies to offer x86 virtualization. The storage company EMC purchased VMware in 1994. Dell Technologies acquired EMC in 2016. VMware’s parent company is now Dell Technologies.

VMware has many software products that run on desktops, Microsoft Windows, Linux, and macOS, which allows the virtualizing of the x86 architecture.  Its enterprise software hypervisor for servers, VMware vSphere Hypervisor (ESXi), is a bare-metal hypervisor that runs directly on the server hardware and does not require an additional underlying operating system.

VMware

Virtualization is the act of creating a virtual (rather than actual) version of something, including (but not limited to) a virtual computer hardware platform, operating system (OS), storage device, or computer network resources. Virtualization is usually the creation of a system that executes separate from the underlying hardware resources, or the creation of an entire desktop for systems located elsewhere, similar to thin clients.