I am stumped by this behavior I am experiencing in the Exchange account of one of my users.
- Exchange 2013 recently migrated from 2003 (2010 as a stepping stone)
- Outlook 2007 on the user's PC
- Outlook 2013 on a 2008R2 terminal server
- The user also has an iPad and a Blackberry Z10 attached to the Exchange account via ActiveSync
What I am finding is that certain emails in the inbox are randomly being duplicated as draft messages. The one pattern I am possibly seeing is that I think all the problem emails are sent to a POP account that is forwarded to the Exchange account.
These drafts are appearing in the Inbox and not the Drafts folder. When you click on them the draft is trying to send as the original sender of the email (say I receive an email from email@example.com, the draft tries to send as firstname.lastname@example.org)
I am seeing the behavior duplicated on both versions of Outlook and in OWA. No other user is the organization is having the problem. At least one other person is tied to Exchange using an iPhone. However this user is the only one with the Blackberry, which makes me suspect this device.
Does anyone recognize this issue or know of any compatibility problems between the new BlackBerry devices and Exchange 2013?
Ultimately I am trying to figure out how to prevent these drafts from appearing, as the using is getting quite confused.
Thanks for any input