Avatar of trust_nobody
trust_nobody asked on

Exchange 2010 Activesync on Blackberry z10's, disable camera not working

Server 2008 R2, Exchange 2010 on latest updates, using ActiveSync on two Blackberry z10's, using Exchange I've set their camera's to disabled (site requirement) yet the phones are still able to use their camera's.

What am I missing? anyone experienced something similar?

Tried so far:

- Battery pull
- Delete then re-configure ActiveSync accounts
- configure different accounts (including a freshly created test account)
- Used OWA instead of ECP to set camera's to disabled.
ExchangeBlackBerryEmail Clients

Avatar of undefined
Last Comment
Simon Butler (Sembee)

8/22/2022 - Mon
Simon Butler (Sembee)

Not all ActiveSync devices support all features.
Disable the camera appears to not be on the list that the Blackberry devices support.
http://www.blackberry.com/btsc/KB33619

You are going to need a BES 10 to disable the camera.

Simon.
David Atkin

ASKER CERTIFIED SOLUTION
Simon Butler (Sembee)

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
David Atkin

BES Express is no good

Simon is correct, my bad.
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER
trust_nobody

Have to buy full BES Enterprise then $90 per device per annum.
Wonderfull.......
Simon Butler (Sembee)

The BES 10 server software is free. It is just the CALs that are a cost.
They have just moved the fee - on older Blackberry devices the access fee was paid as part of the service provider charge.

Simon.
ASKER
trust_nobody

Yes I agree, I've contacted the service providers blackberry department, we're getting the cal's now as part of the device line rental.
Will be installing BES 10 software, they said it can run on the same server as our express version in tandem.
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
Simon Butler (Sembee)

The information you have been given is WRONG.
You cannot install BES 10 on the same server as BES 5 or older version. Check the installation guide from Blackberry.

Simon.
ASKER
trust_nobody

I'll go through the guide in a few weeks when I start the install. Presuming BES10 supports the older devices then?
Simon Butler (Sembee)

No it doesn't.
BES 10 is for Blackberry 10 devices only, along with iOS and Android.
You will need to retain BES 5.x for the legacy devices.
You can manage them both form a singel interace for day to day work.

Simon.
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck