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trust_nobody asked on

Exchange 2010 Activesync on Blackberry z10's, disable camera not working

Server 2008 R2, Exchange 2010 on latest updates, using ActiveSync on two Blackberry z10's, using Exchange I've set their camera's to disabled (site requirement) yet the phones are still able to use their camera's.

What am I missing? anyone experienced something similar?

Tried so far:

- Battery pull
- Delete then re-configure ActiveSync accounts
- configure different accounts (including a freshly created test account)
- Used OWA instead of ECP to set camera's to disabled.
ExchangeBlackBerryEmail Clients

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Simon Butler (Sembee)

8/22/2022 - Mon
Simon Butler (Sembee)

Not all ActiveSync devices support all features.
Disable the camera appears to not be on the list that the Blackberry devices support.

You are going to need a BES 10 to disable the camera.

David Atkin

Simon Butler (Sembee)

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David Atkin

BES Express is no good

Simon is correct, my bad.
Your help has saved me hundreds of hours of internet surfing.

Have to buy full BES Enterprise then $90 per device per annum.
Simon Butler (Sembee)

The BES 10 server software is free. It is just the CALs that are a cost.
They have just moved the fee - on older Blackberry devices the access fee was paid as part of the service provider charge.


Yes I agree, I've contacted the service providers blackberry department, we're getting the cal's now as part of the device line rental.
Will be installing BES 10 software, they said it can run on the same server as our express version in tandem.
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Simon Butler (Sembee)

The information you have been given is WRONG.
You cannot install BES 10 on the same server as BES 5 or older version. Check the installation guide from Blackberry.


I'll go through the guide in a few weeks when I start the install. Presuming BES10 supports the older devices then?
Simon Butler (Sembee)

No it doesn't.
BES 10 is for Blackberry 10 devices only, along with iOS and Android.
You will need to retain BES 5.x for the legacy devices.
You can manage them both form a singel interace for day to day work.

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