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frankkyFlag for Canada

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Office 365 configuration in a mixed environment

Run down of our environment

google apps serves as the mail server for our own domain

Some people use the native gmail apps to send and receive emails, but a while ago some people asked to get office 365.

As a test we used 3 accounts that we successfully migrated to office 365 so they use the outlook app as a mail client.

PROBLEM:  Those accounts receive and send mail just fine to anyone EXCEPT people inside the organization which never get the incoming email.

From what I was able to gather, the problem seems to be at the SMTP, since the config seems to be the standard smtp.office365.com (the default config for office365) but I guess that the SMTP thinks that it is in control of the domain (Email wise anyway).

QUESTIONS: Is it possible to change the default SMTP on Office365/Outlook?
If so, How?
What should the SPF record be with this setup?
ASKER CERTIFIED SOLUTION
Avatar of Vasil Michev (MVP)
Vasil Michev (MVP)
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ASKER

Sorry it took so long,

Under step2, I can click on Admin, but I don't see any exchange there...

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It's a drop down menu...

You can use https://outlook.office365.com/ecp/ instead
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Thanks