IE Browser issue

I am trying to use a LBCC roster/grading program - Peoplesoft by Oracle - and it just keeps trying to load the page forever... even after I've cleared the cookies and browsing history).
Any suggestions?
frankbustosAsked:
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jcimarronCommented:
frankbustos --
Do you mean you are trying to download the program, or that after installation, it keeps loading when you try to start it?
If the latter, uninstall (I assume it is in Control Panel|Programs and Features).  Then reinstall.

Any info in Event Viewer?

I gather this is a pretty localized program.  Can you talk to anyone at Long Beach College?
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compdigit44Commented:
1) What OS is the guest running
2) What version of IE
3) Is the application JAVA based, if so what version of java is installed?
4) AV installed in the guest OS?
5) Is the application running on a supported configuration?
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frankbustosAuthor Commented:
yes, I talked to them and they recommended to go back to IE9 and that worked! thanks!
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jcimarronCommented:
frankbustos--Glad to have helped.
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