Link to home
Start Free TrialLog in
Avatar of steven_theck
steven_theckFlag for United States of America

asked on

Roaming Profile / Shared Folder Redirection leaves user with no folders/applications

I have deployed Roaming Profiles and Shared Folder Redirection on one of my servers running Server 2012, and followed the Microsoft TechNet directions completely. There were some issues, so I ended up removing the the Users$ share and recreating it. Most users are working fine. There is one user that after logging in (Windows 8), the Start screen is completely blank except for the word Start and the username. If I right-click and select All Apps, there are no apps that show, and when hitting the Windows key to get back to the main Start screen, the Start text and username are gone. I can get to the desktop by doing a command like Window+R to get the Run dialog, but there is still nothing on the taskbar or Start screen. I tried removing any user profile information stored locally to no avail. I also removed the user's shared folder from the server, but the issue persists. Any suggestions would be greatly appreciated.
SOLUTION
Avatar of David Johnson, CD
David Johnson, CD
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of steven_theck

ASKER

I thought about removing the user from AD, but I wasn't sure if that would also remove his Exchange mailbox or not.
First of all I would identify if its the client or user that's causing the issue.
Have the problem user log onto another machine and have someone that does work log onto the problem machine.

Check the effective permissions of the roaming profile folder for that user too. Can they map a drive to the location OK?

What version of Exchange are you using?
@Stoner79 I just checked and it is definitely the user with the issue. I was able to login with my account on the client and my settings were there. When I logged in as the affected user on my PC, the same issues persist. The user is able to access their shared folders on the server without any issue. I am using Exchange 2010 with the latest service pack.
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
My comment was the proper solution which was discovered with the help of ve3ofa.