Error opening Excel document using Outlook Web Access

I am receiving an .xls file from our library hosting company. When I open the file, I get a message "The file you are trying to pen "filename.xls" is in a different format than specified by the file extension. The file may be corrupt, do you want to opent he file...  I click yes and the file opens, but there is no content. The only content is the title to the worksheet. Everything else is blank. I have contact support for the Library software company and they indicate it is a problem on our end with Excel. But, I am stuck. Interestingly enough, when they changed their report and used Times New Roman as the font, I could open the file without an error. They indicated that it is an issue with Tahoma and Ariel fonts. But, I cannot find any workarounds.
Chuck_ButterbrodtAsked:
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unknown_routineCommented:
It is possible that they are using a newer version of excel.

I am receiving an .xls file from our library hosting company. When I open the file, I get a message "The file you are trying to pen "filename.xls" is in a different format than specified by the file extension.


This warning message is a user-notification function that was added to Excel 2007. The warning message is aimed to prevent unexpected problems that might occur because of possible incompatibility between the actual content of the file and the file name extension.
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byundtMechanical EngineerCommented:
Could you post a workbook that exhibits the problem?
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Chuck_ButterbrodtAuthor Commented:
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byundtMechanical EngineerCommented:
At 2 bytes, the file you posted is much too small to be an Excel file. When I opened it in NotePad, it contained a single character: ASCII 10, which is the carriage return line feed character you get by entering ALT + Enter when you are typing text in the formula bar.

If this is the exact file you received from the Library hosting company, then the problem is not at your end, but rather with the creator of the file.

Does your firm create the files and then store them at the Library hosting company?
Does the Library hosting company create the files from their data, and then send them to you?
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Chuck_ButterbrodtAuthor Commented:
Great catch. Here is what I have found after further investigation on the file size. When I open the email containing the attachement in Outlook 2007, I can save the attachment and it 19kb and can be open to see the text. When I right click the file in Outlook Web Access and save the file, it is saved at the 1kb file size. Thoughts?
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Chuck_ButterbrodtAuthor Commented:
Thank you.
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Chuck_ButterbrodtAuthor Commented:
Found the solution, it is an issue related to files that are blocked by Microsoft Exchange/OWA. Thank you.
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