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BoboRodriguez asked on

Outlook 2010 meeting times are wrong

I have a client that uses Exchange 2003 on SBS.  Most of the clients are Outlook 2003 and there is no issue with them.  However, I have upgraded 2 of the clients to Outlook 2010 and I have an issue with both of them.  

If they receive a meeting request for some time in the future, say next Thursday at 10 am, the calendar blocks out all the time from when the request was received until the end of the meeting next week.  

This seems to happen no matter who sends the request.

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David Johnson, CD

8/22/2022 - Mon

After searching the knowledgebase, I tried setting the Outlook client to online instead of cached mode.  This solves the problem, but by default all my users run cached.  This client has a large mailbox so online takes longer to startup.  

I renamed the .ost and recreated it, but the issue returned.

is the date and time on the server/client PC correct?

Yes, I double checked dates and times on the server and workstation.
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Walt Forbes
David Johnson, CD

have you checked the actual request xml or calendar file to confirm that it is correct?

Yes, I've examined the actual files.  If I send a test meeting request to several people in several companies, the only ones that are wrong are the ones at this particular company and only on workstations with Outlook 2010.  Other workstations at this company with a 2003 version of Outlook are fine.
Svet Paperov

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Well, I was hoping for something more definitive, but I do think the problem lies with Exchange.  If I find something by digging around, I'll post it.

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David Johnson, CD

could you include the attachment here as a file for checking.