Can't open pdf files from webmail

Most of my users are using webmail in house to read emails. OWA I believe Exchange 2010.  They are receiving this error Unable to download attachment.ashx from our webmailsite  I'm not sure what this is about?
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Esteban BlancoPresidentCommented:
Steven CarnahanNetwork ManagerCommented:
Check the permissions on C:\Users\"Username"\Appdata\Local\Temp\Low
For the time being you can ask the users to access website in compatibility mode.

Launch IE-tools- F12 developers option- select IE8 mode and then try to access owa.

WellingtonISAuthor Commented:
that seems to be my issue. Thanks.
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