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Senior IT System EngineerFlag for Australia asked on

Unable to view the VM console through vSphere console

is there any reason why the VMware console is failing in this case ?

I cannot view this one particular VM only after I upgraded to VCenter:

Error in vSphere console
VMwareVirtualization

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Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

8/22/2022 - Mon
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

what version did you upgrade from and to?

do you have any anti-virus, try disable?

firewall disabled?
ASKER
Senior IT System Engineer

It was from 4.1 into 5.1 inLine.

Yes there is Symantec endpoint protection 12.1
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

Have you tried to disable Anti-Virus?
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rwheeler23
ASKER
Senior IT System Engineer

somehow it works mysteriously after rebooting the VM ?
not sure what's happening with that instance before.
ASKER CERTIFIED SOLUTION
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)

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