Server 2008R2 RDP services - redirected printing not working

Hi guys,

I'm a bit of a newb at this but I set up Server 2008 R2 with remote desktop services for all users to log in to their own profiles (using AD to authenticate).

I've noticed that redirected printers are not working. The details:

1) The redirected printers show up in the terminal session
2) Print jobs "go through" but there is no actual response on the printer itself.

I suspect that it has something to do with permissions or GPO somewhere, but I'm not sure where to look.

If you can provide me with some troubleshooting steps, it would be greatly appreciated!

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Nick RhodeIT DirectorCommented:
Most likely the driver is not installed on the server itself.  Lets say I have an HP laserjet 4000 on my workstation, I remote into a session but the RDP server does not have the driver loaded, well then it cannot replicate.

For this instance I setup a printer on the server, installed the driver (its a dummy printer basically).  When the printer finished I deleted it.  Now the driver is loaded so now it will replicate properly.  Might have to close the sessions and open a new one.
jeebs81Author Commented:
Thanks for your quick response, looks like it wasn't an issue with the printer driver, although I did spend some time going down this route. I found that the server was defaulting to "Easy Print" drivers for redirected printers.

After some troubleshooting, I decided to watch the print queue when printing test pages. The print job was immediately being deleted.

I found the solution was to give everyone full control over the "spool" folder in c:\windows\system32\spool

I was able to test print from the user's RDP session, so it sounds like this is resolved!

Thanks for your help anyway though!

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jeebs81Author Commented:
The other person's response did not solve the problem, but was helpful in allowing me to troubleshoot and eliminate other possible root causes for the issue at hand.
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Windows Server 2008

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