Outlook 2010 - new email pops up seemingly randomly

Issue as described by user: "I hit Reply to an Outlook 2010 email message and then moved my mouse to place the cursor in the text/body portion of the email and suddenly a secondary new email pops up with the random email address of someone I emailed two hours ago."

Anyone seen or heard of this before? I have two users who have reported the same symptoms to this issue. Thank you.
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Ben HartCommented:
Never heard of that particular issue.. but easiest and quickest thing to try creating them a new Outlook profile.

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GoodEnoughThenAuthor Commented:
This did not necessarily fix my problem but is a good step for troubleshooting.
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