X500 name used as From for some users sending

Posted on 2013-09-06
Medium Priority
Last Modified: 2013-09-20
Some users see there X500 name "/O=Company/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=USER"  in the from line of there emails.  Any ideas to fix this for the few users it is occurring with would be great.

Question by:LP-IT
  • 2
LVL 19

Expert Comment

by:Raheman M. Abdul
ID: 39473519
Changing the properties of the contacts that encountered this problem.
Remove the name in the cache. (Try this article: http://support.microsoft.com/kb/287623)
Hope this helps:

Accepted Solution

LP-IT earned 0 total points
ID: 39477317
The issue was on the Clients as soon as i reset there outlook profiles it fixed the issue.

Author Closing Comment

ID: 39492412
Issue resolved

If the above doesnt fix the issue permanently delete the OAB folder and download the address book again from Send Receive in outlook.

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