troubleshooting Question

Change Shared Mailbox to a Room Mailbox due AutoAccept

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osagarana asked on
Exchange
2 Comments1 Solution3189 ViewsLast Modified:
Hi Experts,

I am currently trying to find a workaround to have AutoAccept enabled for a Shared Mailbox.

My user uses his Shared Mailbox as a Regular Mailbox(to accept and send emails) and a Room Mailbox(and he wants to enable AutoAccept + decline duplicated bookings).

The Shared Mailbox is threated as Room mailbox and a Regular Mailbox and in order to decline duplicated bookings and do the autoaccept, I have to follow the procedure below to make Exchange believes this Shared mailbox was actually a Room mailbox and finally change back to a Shared mailbox.

This was what I did >>>
Get-CalendarProcessing mailboxname | FL
...if AutomatedProcessing is "AutoUpdate" go to next step >
Set-Mailbox mailboxname -Type Room
Set-CalendarProcessing mailboxname -AutomateProcessing AutoAccept
Set-Mailbox mailboxname -Type Shared
Get-CalendarProcessing -id mailboxname | FL
...now AutomatedProcessing is "AutoAccept"

After the above procedure, the Calendar is exactly doing what I expected. AutoAccept + Decline duplicated meeting requests(as any other Room mailbox should do)
However all new messages sent to this Shared mailbox now go straight to Deleted Items. My user uses this mailbox as a regular mailbox as well and messages need to go to Inbox.

Is there a workaround to autoaccept and decline double booking meeting requests on the Regular mailbox(not Room Mailbox)?

Kind Regards
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