troubleshooting Question

Change Shared Mailbox to a Room Mailbox due AutoAccept

Avatar of osagarana
osagarana asked on
2 Comments1 Solution3189 ViewsLast Modified:
Hi Experts,

I am currently trying to find a workaround to have AutoAccept enabled for a Shared Mailbox.

My user uses his Shared Mailbox as a Regular Mailbox(to accept and send emails) and a Room Mailbox(and he wants to enable AutoAccept + decline duplicated bookings).

The Shared Mailbox is threated as Room mailbox and a Regular Mailbox and in order to decline duplicated bookings and do the autoaccept, I have to follow the procedure below to make Exchange believes this Shared mailbox was actually a Room mailbox and finally change back to a Shared mailbox.

This was what I did >>>
Get-CalendarProcessing mailboxname | FL
...if AutomatedProcessing is "AutoUpdate" go to next step >
Set-Mailbox mailboxname -Type Room
Set-CalendarProcessing mailboxname -AutomateProcessing AutoAccept
Set-Mailbox mailboxname -Type Shared
Get-CalendarProcessing -id mailboxname | FL AutomatedProcessing is "AutoAccept"

After the above procedure, the Calendar is exactly doing what I expected. AutoAccept + Decline duplicated meeting requests(as any other Room mailbox should do)
However all new messages sent to this Shared mailbox now go straight to Deleted Items. My user uses this mailbox as a regular mailbox as well and messages need to go to Inbox.

Is there a workaround to autoaccept and decline double booking meeting requests on the Regular mailbox(not Room Mailbox)?

Kind Regards
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 2 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros