troubleshooting Question

Win7 Pc - Suspect Spyware - very slow

Avatar of Tony Giangreco
Tony GiangrecoFlag for United States of America asked on
Anti-Virus AppsAnti-SpywareWindows 7
23 Comments1 Solution5768 ViewsLast Modified:
I’m working a Win7 64 bit Ultimate Pc that I suspect has been hit with some type of spyware or virus. There are no popups or browser hijacks that appear, but the system is unbelievably slow.

Below is a detailed description of the system and what I've done to clean it up.

8 Gigs ram
C drive –  720 GB, 340 Gb free
E-drive -  1 .1 Tb, 540 Gb free
Processor AMD Athlon II 64 bit x 4 620 Ghz

It’s a standalone in its own workgroup. I ran the following utilities which helped:

ComboFix
The report is attached but I don’t have the background to evaluate what should be deleted.

Rogue Kill – Found some registry entries that I had it remove.
-      I allowed it to remove the auto update tasks for Google and Adobe to lighten up the system overhead.

SuperAntiSpyware – found a few minor items and now it runs clean

Malwarebytes -  – found a few minor items and now it runs clean

TDsKiller – found a few items with the following options selected
-      Verify the file digital signatures
-      Detect TDLFS file system
Attached are three reports

Conflicker  Checker from Symantec – found nothing

Symantec Endpoint protection  12.15.xx – Just found cookies which it deleted

Symantec Endpoint Protection displays a message at boot up saying it’s found a process and want to know if I should block it… I respond yes. I don’t know how to identify that process.

The system boots faster now but is still slower than normal.
TDS-Killer-text-based-report.txt
Combofix.txt
TDS-Killer-Recap.pdf
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