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How do I setup Citrix Profile Management 4.1.2 and the appropriate profile store permissions correctly?

I am trying to setup Profile Management for our XenApp 6.5 farm. Previously we were just using RD profile path specified in the user account settings in AD.

Profiles are stored in a share on a dedicated profile server (eg \\ServerA\Profiles\%username%)

Folders such as Desktop, My Docs etc are also hosted on the profile server, but in a different share folder (\\ServerA\HomeDirs$\%username%). This location is specified in Group policy under the folder redirection settings.

Each XenApp host has the Profile Management 4.1.2 installed.

The Admin template has been added to Group policy, and the appropriate settings have been configured as per Citrix install guide.

The issue we experience is that no user seems to be able to read or write to either their Central Profile location or their new UPM location.

Group policies all apply fine, but any user settings made during their session obviously don't save back to their profile stores.

As soon as I disable UPM, users are able to read/write to their central profile location again. Is there a fault with UPM 4.1.2?

Hosts are all Server 2008 R2.

I have uninstalled all traces of the profile management and I was hoping to start again from scratch.
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3 Solutions
Sekar ChinnakannuStaff EngineerCommented:
HowzattAuthor Commented:
Thanks for that.
It goes through all the steps to install the software (next, next, finish etc), and then goes through adding the ADM template and configuring the settings. These 2 were followed already as per the document. I will go through it again anyway just to be sure.

1 thing the document doesn't cover is setting up the source folder and assigning the required  permissions. This could be potentially where I have messed up?
Sekar ChinnakannuStaff EngineerCommented:
Source folder you can mention the share folder on file server and default permission is enough,
HowzattAuthor Commented:
And that's all it has. I'll see how it going after starting again from scratch
Casey HermanCitrix EngineerCommented:
Here is probably one of the best pieces of info on citrix profiles.

Citrix Profiles - Doing it Right

Do yourself a favor and separate the user (Roaming) and the user profiles folders to 2 separate shares.

What this will do is allow you to delete a corrupted userprofile and not delete all the users documents and favorites.  I think the worst that happens to us is we have to help the end user set up their outlook signature again. We are going to push out mandatory signatures so that wont be an issue anymore.

Some apps create a lot of crap that the UPM will try to transfer. So as you install new apps be sure to double check your user profiles and make sure that you arent writing a ton of files out to the user profile folder. My average UPM folder size is about 25mb so when the user logs in, it is very fast.

Xenapp 6.5 login on new unconfigured wyse zero client

You will want to exclude temp internet explorer file locations under appdata amongst others. You will have to play with the exclusions a little

Link to Citrix Exclusions

Good planning goes a long way here.

Chrome doesnt play nice on Xenapp so you will want to block chrome in any way you can. I did it with file resource management services. This will block Chrome from copying its files to the profile.

Chrome can install itself into the appdata folder and eat up gigs of space. I have seen it happen first hand.

I would try this first. If you are still having problems with the UPM writing to the profile location, you may want to create a service account that runs the UPM and give it full rights to the profile directory to defeat this problem.

Let me know if you have any questions.

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