Issues setting up office 365 with 1&1

We have tried to add the cname and mx record to 1&1 for the domain but we cannot get the cname autodiscover to work.

We have tired to setup outlook locally with but it just comes up with Microsoft exchange server unavailable.

Any Ideas?
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Why not set your nameservers to point to Office 365, so that Microsoft handles all the DNS records instead of trying to set them up manually yourself?
TechdivisionAuthor Commented:
Edit: It works fine manually setting up on Macs but when setting up manually on PC it does not go through
Vasil Michev (MVP)Commented:
Do you have (or previously had) a local Exchange server? Is it working outside of your corporate environment? Perform the Autodiscover test from the Office 365 tab of and see if everything goes OK. Also, test on the local machine, by holding the CTRL key while right-clicking on Outlook's icon in the tray, select Test E-Mail Autoconfiguration.

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TechdivisionAuthor Commented:
We sorted it in the end by adding a CNAME subdomain in the 1&1 DNS control panel for, and pointing it to

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