Issues setting up office 365 with 1&1

We have tried to add the cname and mx record to 1&1 for the domain but we cannot get the cname autodiscover to work.

We have tired to setup outlook locally with outlook.office365.com but it just comes up with Microsoft exchange server unavailable.

Any Ideas?
TechdivisionAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Frosty555Commented:
Why not set your nameservers to point to Office 365, so that Microsoft handles all the DNS records instead of trying to set them up manually yourself?

http://onlinehelp.microsoft.com/en-ca/office365-smallbusinesses/gg549203.aspx
0
TechdivisionAuthor Commented:
Edit: It works fine manually setting up on Macs but when setting up manually on PC it does not go through
0
Vasil Michev (MVP)Commented:
Do you have (or previously had) a local Exchange server? Is it working outside of your corporate environment? Perform the Autodiscover test from the Office 365 tab of https://www.testexchangeconnectivity.com/ and see if everything goes OK. Also, test on the local machine, by holding the CTRL key while right-clicking on Outlook's icon in the tray, select Test E-Mail Autoconfiguration.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
TechdivisionAuthor Commented:
We sorted it in the end by adding a CNAME subdomain in the 1&1 DNS control panel for autodiscover.x.com, and pointing it to autodiscover.outlook.com

Thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Office 365

From novice to tech pro — start learning today.