Avatar of Andreas Gieryic
Andreas GieryicFlag for United States of America asked on

Outlook 2007 can’t open any URL!

Getting Error message "The operation has been cancelled due to the restriction in effect on this computer. Please contact your System Administrator”

When attempting to open any link/url in a message in Outlook 2007,  a “Microsoft Outlook” dialog pops up and says "The operation has been cancelled due to the restriction in effect on this computer. Please contact your System Administrator”
-      Ran all possible PC malicious anti malware programs
-      Scanned PC for viruses
-      Reset Internet Explorer 10 settings
 Still getting this message
-      NOTE: the URL’s can open if I copy the link and manually place them into IE 10. They then open fine
-      NOTE: All links tested open fine on other PC’s in the same office. They all are running Outlook 2007 on a Windows 7 PC
Windows 7OutlookEmail Clients

Avatar of undefined
Last Comment
Andreas Gieryic

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Nick Rhode

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
aadih

If the problem just occurred (a day or two), the best solution is to restore your PC to an earlier time.

[Note: I had this occur 2-3 times (not on 2007 but on 2013); looked for solutions; but the easiest was the system restore solution, which worked all times.]
SOLUTION
Pradeep Dubey

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Joe Rud

I've seen this in my organization when Chrome accidentally gets installed with updates (damn you Adobe) then later removed.

Chrome makes some registry changes that persist after it is uninstalled rendering IE unable to open links.  If that scenario sounds likely, I've had great luck with the attached reg fix.
chromehtml.reg
ASKER
Andreas Gieryic

aadih: This has been an ongoing issues for quite some time o  this particular PC

I read several articles referencing Google Chrome being uninstalled and reinstalled. Referencing this being a known issue.

I don't recall Google Chrome ever being on this PC. However, I when I downloaded and installed Chrome and set it as the default browser, all urls open fine. The issues is that I and the client does not want to use Chrome as the default browser.

I uninstalled Chrome - and now getting the same error message again because its using IE10 again
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
Imtiaz Hasham

Although the KB Fix by Rhode fixed the issue with some of my clients, it was recurring so I switched them to either Firefox or Chrome - their choice (and made them their default browsers) and since then - wallah!
Joe Rud

Did you try running that reg file after uninstalling Chrome?
Pradeep Dubey

I have given you answer seems you did not check that. see below comment from that link:

Manual steps to fix this problem,
just run the following commands (Open Commando prompt as administrador on Windows Vista or Windows 7)
 
REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f
REG ADD HKEY_CURRENT_USER\Software\Classes\.html /ve /d htmlfile /f
REG ADD HKEY_CURRENT_USER\Software\Classes\.shtml /ve /d htmlfile /f
REG ADD HKEY_CURRENT_USER\Software\Classes\.xht /ve /d htmlfile /f
REG ADD HKEY_CURRENT_USER\Software\Classes\.xhtml /ve /d htmlfile /f

After this just make your Internet Explorer the Default browser.


link is :
http://answers.microsoft.com/en-us/office/forum/office_2007-outlook/cant-open-any-hyperlinks-this-operation-has-been/8815ad6c-0f44-477a-9ffa-beb98109b5a6
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER
Andreas Gieryic

I reinstalled Chrome, then made IE10 the default - all was well. But if I uninstalled Chrome again, it failed to open any URL again under ie10


I ran the "Fix It" link NRHODE provided and rebooted the PC as prompted.
Re-tested, TESTED FINE!
aadih

Great. You got it fixed. :-)
ASKER
Andreas Gieryic

by: pradeep08_8  
I definitely appreciate your link. I tried the first one provided first and it worked. I also read that your link was very popular as well. I would have used it and will use it if the Microsoft Fix It fails.
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER
Andreas Gieryic

Thanks for everyone's input!
Nick Rhode

I never liked chrome on business pc's.  I think the issue with chrome is it will not release itself as the defaul (even when uninstalled).  So you would have to enable to warning for IE to prompt if its not the default browser, and switch it over.  Its a pain
ASKER
Andreas Gieryic

I totally agree. I warn users to use Chrome with caution. I don't allow Chrome to be default on any business machine especially on a domain configured network. Thanks again!
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.