troubleshooting Question

Force Internet Explorer 9 or 10 to only print in black and white

Avatar of Steve Bantz
Steve BantzFlag for United States of America asked on
Web BrowsersWindows 7
15 Comments1 Solution2512 ViewsLast Modified:
I have an application that generates patient education materials and shows them in the program using Internet Explorer .  We have a color printer (A Ricoh MPC 6000) installed on a number of workstations.  All users have the printing defaults set to black and white and everything they print EXCEPT from IE will be in black and white. Somehow IE is over-riding the default printer settings and forcing color.  The result is that we don't get a printout because we have a PIN set up to use color on the printer to save $.  Is there a way to command IE to only print in B&W?  I want to avoid having to set up another printer without color capability at all.  Printing is the BANE of networking.  The weird thing is, if I print I can see that the printer is set to B&W yet color will still be forced by IE.
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